Converged Communications Inc. This Privacy Policy covers Converged Communications Inc., and its majority-owned affiliates and subsidiaries, including Converged Telecom, and other divisions operating under different trade names, including ConvergedTelecom.com (collectively, "Converged Communications" or "CCI"). Converged Communications is committed to protecting the privacy of your personal information. This Privacy Policy explains how Converged Communications collects and utilizes your personal information when you use our products and services. Details regarding specific topics may be found via the topic index below. HOW DO WE USE YOUR PERSONAL INFORMATION Converged Communications uses your personal information to: Deliver to you and bill you for Converged Communications products and services, and communicate with you concerning your account and customer service issues. Improve our software and services by providing personalized content recommendations, language and location customization, and/or personalized help and instructions. Determine if you meet the minimum system requirements to use our products, and provide information concerning compatibility and interoperability to you. Ask you to participate in surveys about products, services, news and events. Provide you with news, free newsletters, updates, targeted advertising, promotions, and special offers; and Better understand how our products are used, including Web traffic patterns and what types of content are most popular with users of our products and services. WHEN AND HOW DO WE SHARE YOUR INFORMATION WITH THIRD PARTIES? Converged Communications does not use your personal information for purposes incompatible with those listed above. Converged Communications does not sell, rent, or share your personal information to a third party unless you consent to provide such information to a third party partner or content service. In some cases, access to certain products and services, such as content subscription products or products distributed by third parties, may require the provision of personal information to a third party, such as a content provider or distributor. In such cases, this will be stated during the registration process, in the terms of use, through the distribution process, or in a similar manner. The third party's use of such information is governed by that party's privacy policy, and Converged Communications' use is governed by this privacy policy. Please visit the privacy policy of the content partner to make sure you understand how they use the personal information you provide to them. If you do not wish for such a transfer to take place, you should not register for the applicable product or service. Additionally, Converged Communications may be required to provide specific access and usage information to certain content providers and rights holders as a condition of content licensing and royalties. In such cases, Converged Communications may provide content usage, access, demographic and other information without your personally identifiable information (your name, billing information, email address) to the content provider. Converged Communications may disclose relevant information about our customers to our contractors (e.g. a customer service contractor) in order for them to provide specific services for Converged Communications, and to better serve our customers. Converged Communications' contractors are bound by strict contractual requirements to keep all personal information they process strictly confidential and to use such information solely on behalf of Converged Communications. Also, Converged Communications may disclose your personal information if required to do so by law or in the good faith belief that such action is necessary to: (a) conform to the edicts of the law; (b) comply with the order of a competent judicial authority in any jurisdiction; (c) comply with legal process served on Converged Communications Inc.; (d) protect and defend the rights or property of Converged Communications Inc.; or (e) act in urgent circumstances to protect the personal safety of users of Converged Communications products or the public at large. Converged Communications websites, products and services contain links to other websites, and products and services. Because Converged Communications does not manage such third party websites, products and services, they are not governed by this privacy policy. Converged Communications is not responsible for the privacy practices or the content of such Websites or products. Please visit the privacy policies of these third party sites in order to understand their privacy policies and data collection practices. CONTACT US ABOUT PRIVACY: Privacy Policy Group 5605 Kelcourt Drive Flower Mound, TX 75022 E-mail: privacy@convergedtelecom.com

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